Nicola Carroll's Childminding Service
you do have a worry etc, please remember that I am always willing and available
to discuss an issue, no matter how insignificant it may seem. Just let me know
and we will arrange a mutually convenient time for us to both meet and chat
further, without any children being around. Please remember, that this applies
to myself too, if I have any problems that I wish to raise about your child.
this will resolve the matter and achieve a satisfactory outcome. If not, you
should contact your local OFSTED who's responsible for the registration of
childminders and ensuring that they adhere to the laid down regulations.
can be done by telephoning the EYDCP main number on 01273 293495 or Family Information Service on 01273 293545 or OFSTED on 0845 6014771.
I am confident that most things can be sorted out at an early stage, between the
parent and myself (Registered providers must investigate all written complaints relating to the requirements and notify complainants of the outcome of the investigation within 28 days of having received the complaint. Registered providers must provide OFSTED, on request, with a written record of all complaints made during any specified period and the action which was taken as a result of each complaint) Any record of complaints are kept for a minimum of 3 years.
Any record of complaints are kept for a minimum of 3 years.